Asking for Information
Asking for Information
https://student.grablingo.com/materials_units/1927
1) Useful expression
- I'm interested in ...
- I'm calling to find out ...
- I'd like to inquire about ...
- I'd like to know about ...
- I was wondering if you could give me some information about ...
- What can you tell me about ...?
- I have some question about ...
- I'd like to know if it's possible to ...
- Could you tell me ...?
2) Dialogue practie
Mr. Abbott is calling Bright Communications to make an inquiry.
A: Hello, this is Janet of Bright Communications. How can I help you today?
B: Hello. I'm interested in buying one of your new products. I was wondering if you could give me some more information about it.
A: Of course, sir. What product are you interested in?
B: The Xplora Z phone. I'd like to know more about its features.
A: No problem. The Xplora has 5-inch 1080p display, a 1.5 GHz quad-core Snap processor and a 13-megapixel auto-focus camera.
B: Nice. What can you tell me about its operating system?
A: The operating system is Aeon 4.1.
B: Sounds great. I have a few questions about payments, as well. First, I'd like to know if it's possible to order it online.
A; Yes, sir. You can order it on our website and have it delivered to your home.
B: Could you tell me how long it takes to deliver it?
A: We can have it deliverd within 3 business days.
B: Perfect!And what about the methods of payment? Dou you accept credit cards?
A: Yes, sir, we accept PayPal, credit and debit cards.
B: Great! Thank you so much for all the information.
A: Thank you for contacting us. Have a great day!
3) Situation
You are responsible for purchasing some furniture for the new office your company is opening soon. Make a phone call to an office-supplies company and ask about the price, size and other features of the tables and chairs for the new office. Your teacher will act as the receptionist of the office-supply company.
