Checking in at a Hotel
Checking in at a Hotel
https://student.grablingo.com/materials_units/1836
Exercise 1
Vocabulary
check in
Phrasal Verb
ʧek ɪn
to let the hotel staff know you have arrived at the hotel
You can check in over there.
front desk
Noun
frʌnt desk
the reception desk in a hotel or office
Hello, this is the front desk. How may I help you?
voucher
Noun
ˈvaʊʧər
a receipt given to someone to prove that money has been paid
After making the payment, you will receive the voucher via email.
signature
Noun
ˈsɪgnətʃər
the way a person usually writes his/her name
The contract required my signature.
Exercise 2
Useful Expressions
I’d like to check in.
May I have your name?
I have a reservation.
Can I use the internet in my room?
Here is the key to your room.
Your room number is 〜
Can I have the voucher?
Can you write your name and signature here?
Exercise 3
Dialogue Practice
Read the dialogue aloud with your teacher.
Matt is at a hotel and he wants to check in.
Matt
Good afternoon. I'd like to check in. I have a reservation.
Receptionist
May I have your name, please?
Matt
Matt Davidson.
Receptionist
Could you spell your last name, please?
Matt
D-A-V-I-D-S-O-N.
Receptionist
Let me check... We have your reservation for two nights starting today. May I see your identification?
Matt
Here’s my passport.
Receptionist
Thank you. Could you fill out this form, please?
Matt
Sure.
Receptionist
Thank you. Your room number is 504. Here is the key to your room.
Matt
All right.
Receptionist
Breakfast will be served in the cafeteria from 7:00 to 10:00 A.M. If you have any requests, please call the front desk.
Matt
Thanks. Can I use the Internet in my room?
Receptionist
Yes, we have a Wi-Fi connection in each room. Here’s the password.
Matt
Thanks.
Receptionist
Enjoy your stay.
Exercise 4
Fill in the Blanks
Fill in the blanks to complete the dialogue.
Hyun-woo is at a hotel, ready to check in.
Hyun-woo
Hi, I’d like to (1).
Receptionist
Good morning, sir. Do you have a (2)?
Hyun-woo
Yes, I have reserved the room online.
Receptionist
Okay. Can I have the voucher?
Hyun-woo
Here it is.
Receptionist
Thank you. Can I see your (3), please?
Hyun-woo
No problem. Here’s my passport. Can I use the (4) in my room?
Receptionist
Of course, sir. High speed Wi-Fi connection is available in every room. The password is “lux1234.”
Hyun-woo
Thanks.
Receptionist
Can you, please, write your name and signature here?
Hyun-woo
Okay.
Receptionist
Here is the key to your (5). Your room (6) is 505. Have a nice (7).
Choose answers from the options below that fit in blanks 1 to 7
Answer Pool (Questions 1-7)
check in
stay
number
room
identification
reservation
Internet
Exercise 5
Role Play
Role-play the following situation with your teacher.
Situation
You arrived at a hotel, but you didn’t make a reservation. Ask if there are any available rooms and check in. Your teacher will be the receptionist.
Exercise 6
Discussion
Do you like staying in hotels? Why or why not?
What are some of the alternatives to staying in hotels? Have you tried any of them? If so, please share your experience. If not, would you like to?
Do you think the quality of check-in services is an important factor to consider when rating a hotel? Why do you think so?
What was the best hotel you have ever stayed in?
Do you have any unforgettable experiences related to hotels? If so, please share.
What is most important for you when you are looking for accommodation? Why is that so important?
