Change of Booking
Change of Booking
https://student.grablingo.com/materials_units/1851
Exercise 1
Vocabulary
booking
Noun
ˈbʊkɪŋ
the act of reserving a ticket, accommodation, etc. in advance
Online booking for flights and hotel reservations has become standard.
fee
Noun
fiː
the money that a person pays to use something or get some service
Membership fees at this gym are very expensive.
fare
Noun
fɛr
the money that a person pays to travel on a bus, train, plane, etc.
You pay your fare at the front of the bus.
local time
Noun
ˈloʊkəl taɪm
time in a certain area/time zone
The local time in New York is almost 4:00 pm.
Exercise 2
Useful Expressions
Would it be possible to change the date of my flight?
Could you tell me your flight number?
Just a moment, please.
I hope you’ll have a nice trip back home, too.
Exercise 3
Dialogue Practice
Read the dialogue aloud with your teacher.
Mr. Adachi is at a travel agency, trying to change his flight booking.
Clerk
Good afternoon! What can we do for you today?
Akio Adachi
Hello. I have a problem. I booked a flight to Tokyo for September 15th, but I will need to stay in San Francisco for another day. So, would it be possible to change the date of my return flight to one day later?
Clerk
Yes, sir. That is possible if there are still some seats available for your desired date. But the fee for the change of flight would be $50. Also, you would need to pay for the difference in fare between the old ticket and the new one.
Akio Adachi
I understand.
Clerk
Could you tell me your flight number?
Akio Adachi
American Airlines, 537.
Clerk
Just a moment, please. Okay, so, you would like to leave on September 16th instead, is that right?
Akio Adachi
Yes, that's correct.
Clerk
There are available seats left for the flight departing San Francisco at 6:05 A.M. and arriving in Tokyo at 9 A.M., local time. And the fare difference is $125. So, that would be $175 in total.
Akio Adachi
That is okay. Can I pay by card?
Clerk
Certainly.
The clerk prints out the new ticket and gives it to Mr. Adachi.
Clerk
Thank you for choosing American Airlines. I hope you’ll have a nice trip back home too.
Akio Adachi
Thank you very much!
Exercise 4
Fill in the Blanks
Fill in the blanks to complete the dialogue.
Henry is at a travel agency, trying to change his flight booking.
Henry
Hello! I’d like to (1) of my flight, if that's possible. I booked a flight to London for March 13th, but I will have to go earlier.
Clerk
I see. Could you tell me your (2), please?
Henry
Just a moment. Here.
Henry shows the itinerary of the flight.
Clerk
Thank you. Okay, with the Economy ticket that you have, it is possible to change the date, but there is a (3) of $50.
Henry
That is okay. So would it be possible to (4) a flight on March 1st?
Clerk
Let me see. Yes, there is a seat available for the flight departing from Paris on March 1st at 11:15 A.M. and arriving in London at 11:30 A.M., (5).
Henry
That's perfect. What would be the difference in (6) between my old ticket and that one?
Clerk
The difference would be $55. So you would need to pay $105 altogether.
Henry
Okay. Can you book that flight for me?
Clerk
Certainly. It will take just a few minutes.
Choose answers from the options below that fit in blanks 1 to 6
Answer Pool (Questions 1-6)
flight number
fee
local time
book
change the date
fare
Exercise 5
Role Play
Role-play the following situation with your teacher.
Situation
You are at a travel agency and you want to change your flight from Barcelona to Moscow to a week later. Your teacher will be the travel agent.
Exercise 6
Discussion
How do you usually book your flight, online or through a travel agent?
Have you ever had to change your booking? If so, why?
Do you often change your travel plans?
Do you prefer booking a flight in advance or do you wait until you are certain that your plans won't change?
What do you think about the fees for flight changes?
