3.01 Receiving the call
Nhận cuộc gọi
Dialogue
A: Good morning, A Company, Sall speaking. Can I help you?
B: Yes, I'm Marshall. I like to talk to Ryan Lee, please.
A: Just a moment, please. I'll transfer you.
B: Thank you.
Useful expressions
- This is Rian Le of B Company.
- B Company. Can I help you?
- B Company, Human Resource Department. Can I help you?
--------------
- I'd like to speak Mr Browm, please?
- Could you have extension 003, please?
- I like to speak to someone in the Export Department.
-------------
Speaking, please.
- What is this call regarding?
21/04/2021 3544 3544